Dean MastelTeam Leader
I am a native of Zeeland ND who moved to Bismarck in 1986. I was a radio announcer for 28 years and joined the Steffes team in 2012. My wife Pam and I have 2 children and our number one little fury child (teddy bear puppy) Lilly! My hobbies include hunting, fishing, cooking, gardening and volunteering in the community.
Shirlene SchaferAssistant Team Lead/Licensed Agent
My name is Shirlene Schafer, and I have serviced hundreds of clients over the past 30 plus years and all with the same agency. The thing I enjoy the most is helping my clients with their insurance needs and the personal relationships that I have made. I started with 3 owners as a secretary and added customer service representative and an agent to my job duties. Today I am a full-time licensed agent in the industry. I am a wife, mother of 2 boys and a grandmother of 2 grandsons. I enjoy Jigsaw Puzzles, Reading, Crafts, Trips with my Sisters and MOST OF ALL playing with my Grandsons.
Hether RubkeHR Manager
I’ve been in the management industry for 10+ years. What I love most about it is the team building and helping others. Whether it be clients, or building team success through individual growth. Seeing the company and team flourish gives me great joy. I joined Steffes Agency 2023. One of the reasons I joined was our team. When I met with them you could feel the genuine passion each one had to help their clients and the team. They are all very welcoming, and that’s the team I want to be a part of. I oversee the office, bookkeeping, HR, and payroll. I assist in any way I can to better our team. Family life for me is exciting. My husband Pete and I have 6 children (3 girls, 3 Boys) We are the real life Brady Bunch complete with 3 dogs. We love to travel, spend time with our families, cook, movies, boating, fishing, and of course relaxing.
Jerry PritchettLicensed Agent
I have been in the insurance business for 54 years. 49 of those have been as an Independent Agent in Property and Casualty Insurance. My former years were spent working for the largest workers compensation company in California. I am a graduate of the University of California at Fresno, and a former professional baseball player. I am married with 3 children of our own and 4 foster daughters and a total of 20 children and one great grandchild.
Eric TorgersonLicensed Agent
I was born and raised in Bismarck. Prior to joining the Steffes team in 2023, I worked for a health insurance company for 14 years. My wife, Jamie, and I currently reside in Lincoln with our cat, Walter, and our puppy, Ruthie. My hobbies include volleyball, music, darts, and exploring the outdoors. I enjoy helping others and spending time with family and friends.
Eldin AlagicLicensed Agent
I was originally born in Bosnia, but moved to North Dakota very early where I was raised in Mandan. I graduated from Mandan High and went to school at University Of North Dakota for Banking and Finance. Throughout school I was constantly involved in sports and any activities that gave me an excuse to go outside and meet new people. I’ve always enjoyed helping others, and with this agency, I’m excited to give the clients the best help that they need with their insurance. In my free time (if the weather permits) I enjoy anything outside whether that be golfing, fishing, or going on the pontoon in the river.
Anna BaumgartnerLicensed Agent
I was born and raised in Bismarck, ND. Prior to joining the Steffes team in 2023, I managed Anytime Fitness here in Bismarck. The thing I enjoy most is getting to help people every day and building new connections. In my free time I enjoy being outside when it’s nice, and spending time with my family and friends.
Alexis FerranteAdministrative Assistant
I was born in Raleigh, North Carolina in August of 1995 and moved to Bethlehem, Georgia when I was 2 years old. I lived there until I moved to Williston, North Dakota in June of 2018. I have one daughter, Novella Margaret, who was born in 2013. I joined the Steffes Agency in April 2023 after moving to Bismarck in 2022. My hobbies include gardening, cooking, and spending time with my boyfriend Quinn & our Shiba Inu dog, Beau.
Ashley NessAdministrative Assistant
I was born and raised in Mandan, but moved to MN for college. I graduated from Bemidji State University with a degree in Business Administration emphasis in Marketing. After graduation, I was unsure of what I wanted to use my degree for, but knew I wanted to find a job close to home. I joined the Steffes Agency in February 2022 and have quickly learned that it is important to form close connections with the clients. In my spare time, I’m spending time with my family and friends.
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